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VILDNIS

Verzend- & retourbeleid

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Hieronder vind je het Verzend- en retourbeleid van deze verkoper.

Producten van VILDNIS worden geleverd binnen: 3 tot 8 dagen.

Retourneren kan naar dit adres:
VILDNIS
C/O Intermail
Horizon West
Canal View Road
Newbury RG14 5XF
Berkshire
United Kingdom

Bekijk de Algemene Voorwaarden van VILDNIS.

Klantenservice: hello@vildnis.co.uk.


RETURNS
We actively try to reduce our carbon footprint by giving detailed product and size information online and hopefully minimising product returns as a result. If, however, your purchase isn’t what you hoped for, as an international customer, you have 28 days from purchase to return your items due to the longer delivery times. We regret that we are unable to offer Freepost returns to International customers. When returning item(s) to us from overseas, we advise you to use a tracked service and retain the ‘proof of postage’/tracking number.

You will find the returns form within the package. Please remember to enclose the form, and address the package to: 
VILDNIS
C/O Intermail
Horizon West
Canal View Road
Newbury RG14 5XF
Berkshire
United Kingdom

Once we have received the returned item(s), these will be checked manually within 5 days and Shop Like You Give a Damn will refund the price paid for the item(s) to the original payment card. Any delivery costs will not be refunded (exceptions apply).

CANCELLATION POLICY
In addition to our Returns Policy, under the Consumer Contracts Regulations 2013, you have the right to cancel any purchase within 14 days. Where this applies, we will provide a full refund as long as the cancelled items are returned to us in their original state; unworn, unwashed and with all labels intact. If we do not receive the cancelled items, we may arrange to collect them from you at your own expense.

EXCHANGE POLICY
We recommend our EU customers to return the item for a refund and place a new order.