This div will be opened in a lightbox
Vegan & fair shoppen Bezorging door heel USA 12931 producten in ons warenhuis
Vegan & fair shoppen in Nederland en België
12931 producten in ons warenhuis

MÁ Hemp Wear

Verzend- & retourbeleid

Hieronder vind je het Verzend- en retourbeleid van deze verkoper.

Retourneren kan naar dit adres:
Felde Vertrieb GmbH
Holstentwiete 17
22763 Hamburg
Germany

Bekijk de Algemene Voorwaarden van MÁ HEMP WEAR (a brand of Felde Vertrieb GmbH).

Klantenservice: holla@mahempwear.com en +49 (0)40 60779620.


Right of revocation and cancellation policy
If the customer has placed an order as a consumer, he or she has a statutory right of revocation. In accordance with applicable law, MÁ advises customers as follows:

CANCELLATION POLICY
You are entitled to rescind this contract within fourteen (14) days without the need to state a reason. The revocation period equals 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of revocation, you must notify us of your decision to revoke this agreement by means of an unequivocal declaration (e.g., by letter, facsimile or email) addressed to:

Felde Vertrieb GmbH
Holstentwiete 17
22763 Hamburg
Tel.: +49 (0)40 60 77 96 20 (free of charge in any network)
Mail: holla@mahempwear.com

You may use the attached sample declaration of revocation but are not obligated to do so. To meet the applicable deadline for revocation, it suffices for you to dispatch the notice concerning your exercise of the right of revocation prior to the lapse of the revocation period.

Consequences of revocation
The refund is effected using the same type of payment you used in the original transaction unless specifically agreed otherwise; under no circumstances will you be charged for fees on the basis of such refund. We may refuse to provide a refund until the goods were returned to us or you have furnished evidence to the effect that the goods were sent back, whichever occurs sooner. You must return or deliver the goods to us promptly but in any case within 14 days from the date on which you notify us of the rescission of the agreement in question, and such deadline is deemed to have been met so long as you dispatch the goods within the 14-day period. You must pay for any loss in value of the goods only if and to the extent that such loss is the result of the goods having been handled to a degree not justified by the need to check condition, quality and functionality.

Sample Declaration of Revocation To:
Felde Vertrieb GmbH
Lerchenstraße 93
22767 Hamburg
Tel.: +49 (0)40 60 77 96 20(kostenfrei für alle Netze)
Mail: holla@mahempwear.com

  • I/we* hereby rescind the agreement into which we entered for the purchase of the following goods* / the performance of the following service*
  • Ordered on* / received on*
  • Name(s) of consumer(s)
  • Address(es) of consumer(s)
  • Signature(s) of consumer(s) (only if communicated on paper)
  • Date *Mark as appropriate

In deviation from the pertinent legal provision, we regard returns of goods within the revocation period as a declaration of revocation even if they are not accompanied by a notice to that effect, and the aforementioned consequences of revocation will arise accordingly.

Free returns within Germany are transacted by the carrier that delivered the package. For this purpose, the consignment note can be requested at returns@mahempwear.com. The customer is obligated to effect the goods’ return from the destination country to which they were delivered. Returns outside of Germany will be charged with the forwarding costs of the package.